Privacy Policy

Last updated: September 2018

  • Who are we?

The Institute of Technology for Australia and New Zealand Limited (ACN 627 947 175) (“TITAN”, “we”, “our” and “us”) takes your privacy seriously, and we are committed to collecting only the personal information we consider necessary to interact with you effectively. When you use our products or services, send us an application or work with us, you agree that we can collect, use, store and disclose your information as described in this Privacy Policy.

In this Privacy Policy:

  • we use “personal information” to describe any information or an opinion that identifies you, or that could reasonably be used (such as in combination with other data) to identify you; and
  • we use “TITAN Services” to mean our website and each of the products and services offered by TITAN, our related bodies corporate or our partners, including effective altruism, technology grants, matched funding, free events and podcasts.
  • What personal information do we collect, and how do we collect it?

We may collect and store personal information including your name, telephone number, address, email address, website, job title, goals, company name, details about your organisation, preferences about how you would like us to communicate with you, including in relation to marketing material, information about the way you use our products and services, and other personal information you provide when you send us an application, use our products and services or work with us.

We may collect these details through a number of channels. For example, we may collect your details by:

  • phone when we contact you as part of our promotions and campaigns;
  • in writing when you provide us with your details at conferences and events we hold; or
  • electronically through our website.

Where we can, we try to collect personal information directly from you (unless that is unreasonable or impractical for us). In some cases we may collect your personal information from third parties, such as our third party service providers who provide marketing and lead generation services to us. We take reasonable steps to ensure our third party service providers comply with privacy laws which apply to them.

If you give us personal information about another person, you must be entitled to do so  and you should direct them to this Privacy Policy so they are informed about how we collect, use and disclose their information. Where we request personal information from you, you may decline to provide it to us, but this might mean that you can’t use the TITAN Services or that we can’t assist, serve or contact you.

  • Why do we collect your personal information?

We may use your personal information in the following ways:

  • to provide you with the TITAN Services;
  • to improve the TITAN Services and your experience when using them, and to engage with you as otherwise required;
  • to process your application to receive the TITAN Services;
  • to contact you as a supporter of TITAN;
  • to contact you as a current or potential partner, collaborator, contractor or supplier;
  • to help us improve our understanding of our supporters, applicants, partners, collaborators, contractors and suppliers, and to develop our strategies for engaging with them;
  • to send you marketing communications, opportunities and offers. If you wish to opt-out of receiving promotional communications from us, please contact us using the details below;
  • to perform any other activities described in our terms and conditions or this Policy; and
  • for any other purposes that we indicate at the time you provide the information, or that are required or permitted by law.

  • How do we share your personal information?

We may disclose your personal information to third parties including:

  • to our partners, collaborators and contractors in connection with your use of the TITAN Services;
  • to our external service providers including our website providers, professional advisors, mailing houses, technology service providers, lead generation and grant management service providers, including to enable and enhance your use of the TITAN Services. Some of our external service providers may be located overseas;
  • in accordance with legal requirements and our legal rights;
  • to our related bodies corporate, who may be outside Australia;
  • to a new owner of TITAN, where the ownership of our business changes, in order to allow the TITAN Services to continue to operate; and
  • to other third-party organisations or individuals where you have consented, including as outlined in this Policy, or as required or permitted by law.

From time to time, we may disclose information collected about you to third parties in an aggregated and de-identified form for statistical, analytical, research, quality assurance, product improvement and other purposes, provided that no details regarding you (including your identity, financial institution account details or otherwise) can reasonably be derived from the information.

Some of these recipients, such as our related bodies corporate, may be located overseas.

We will not rent, exchange or sell mailing lists of our supporters to other organisations.

  • How TO access and correct YOUR personal information

We endeavour to keep your personal information accurate and current.

You can contact us using the details below if you would like to access your personal information that we hold, or if you want us to correct that information. We may refuse to provide access to or to correct your personal information where this is required or permitted by law. If we refuse your request, we will provide you with written notice setting out the reasons for the refusal (except where it would be unreasonable for us to do so) and the mechanisms available to complain about the refusal.

  • What security measures do WE take?

We take reasonable steps to ensure that your personal information is protected from unauthorised access, modification or disclosure and from misuse, interference and loss.

We use Secure Sockets Layer (SSL) encryption  on our website.

  • TITAN Website

To improve your experience when using our website, we may collect browsing information (which might include personal information) through our website. You may wish to disable cookies on your internet browsing settings in order to remain anonymous when accessing our website.

  • How to contact us about privacy

If you have any questions or concerns about privacy please contact us using the following details. Our Privacy Officer will consider and address your queries or concerns as promptly as possible.

Please contact: [email protected]

  • UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time by posting a new version on our website. When we post an updated Privacy Policy, we will change the “Last updated” date. By dealing or working with us or using our services, you agree to the terms of our then-current Privacy Policy.